LPG Gas Safety

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Your safety is our priority and as an affiliated member of UKLPG (the trade association for the LP Gas industry in the UK) and the Gas Safe Register you can be assured that you are in safe hands.

Our team of engineers are available to advise you in the case of a gas emergency 24 hours a day, 7 days a week via our emergency line 01772 707011. We highly recommend you familiarise yourself with the appropriate safety documents (see opposite) and the following emergency advice.

Emergency Procedures

In the event of fire call 999

  1. Shut all valves on tanks or cylinders and the emergency control outside the building, by turning clockwise;
  2. Call the Fire Brigade and refer to the presence of LPG tanks or cylinders;
  3. Keep tank cool by waterspray if possible; and
  4. Ring the Premier LPG emergency service number 01772 707011.

In the event of a suspected gas leak call 01772 707011

  1. Extinguish all sources of ignition;
  2. Shut all valves on tanks or cylinders and the emergency control outside the building, by turning clockwise;
  3. Ring the Premier LPG emergency service number 01772 707011;
  4. Do not operate electrical switches; and
  5. Open all doors and windows. Ventilate at low level (LPG is heavier than air).

In the event of a gas failure call 01772 707011

  1. Check contents indicator and pressure gauge on tank, if fitted;
  2. Turn off tap at each appliance;
  3. Shut all valves on tanks or cylinders and the emergency control outside the building by turning clockwise; and
  4. Ring the Premier LPG emergency service number 01772 707011.

How do I reset my regulator?

You may need to reset your regulator where you have had a gas delivery following a period where your gas tank has been empty or the regulator has tripped. If so, please follow the Regulator Reset Procedure on the General Gas Safety Information sheet.

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