Excellent Service

Excellent Service from Premier LPG this morning delivering gas in these attricious weather conditions ! Your efforts are appreciated by your customers. Thank you !

J Wilson
Warrington, Cheshire
March 2018

Highly Recommended

I recently transferred my LPG supply account to Premier and am highly satisfied with the customer service I have received. Sally dealt with the transfer and completed everything very efficiently.
Very happy with rates and fixed cap for second year and the best thing is, you can actually speak to your account manager on the phone straight away – no waiting in call queues or non-existent call backs. Highly recommended.

S Hunter
Stafford, Staffordshire
March 2018

Straight forward

Straight forward, no complications and fast. Would recommend this process and Company to anyone contemplating a change. Price of their gas very competitive.

M Blythin
Abergele, Conwy
March 2018

Excellent

I was pleased to receive the leaflet through the letterbox regards to your company. The staff on the phone where efficient, informative and knew what they where talking about. The speed of transfer was great and relieved to have a friendly service.

K Dougherty
Bodfari, Denbigh

March 2018

Engineers Excellent Service

I was just so impressed by the service received over the weekend after having to put in an emergency call due to a gas leak. The engineer was great and came out straight away, unfortunately he couldn’t fix the leak there and then but the follow up service was fantastic. I expected to have to call the office Monday morning to arrange for an engineer to come back at some point to fix the leak but before I had chance to do that the engineer turned up, at 9.05 with the parts required.

I just thought all in all excellent service, so much so I thought it should be acknowledged and very much appreciated.

S Stott
Chadderton, Greater Manchester
February 2018

I’m very impressed with the price

I’m very impressed with the price and level of service that I currently receive from Premier LPG. Following a very bad experience with my previous supplier, I did a Tank-Transfer, which was quick and easy; just a matter of filling out a few forms, and following a site inspection / survey, transferred ownership of the tank within about 2 weeks.
Not only is my LPG considerably cheaper than before, but typically it only takes 3 days or so from ordering to delivery. In fact, the last delivery was ordered on Thursday and delivered Friday! That’s in winter, a week before Christmas! Tank transfer, ordering, delivery, payment, have all been easy and hassle free. No drama’s, and a fair price for gas. Happy customer!

S Holt
Clitheroe
December 2017

Customer Service

Just want to say, you’ve been the best customer service of all the utilities I’ve ever had to deal with (which is pretty much most of the big ones), you should be entering yourselves in for some customer service awards – well done and thank you 😉

K Wood
Minera, Wrexham
February 2017

LPG Supply

Brian – thanks for your prompt response –

We have always been impressed with the excellent service we receive from Premier (in all departments) – rare these days!

Kind regards

L Byrne

Northwich, Cheshire

January 2014

LPG Transfer Resolved

Morning Frances

Many thanks – I knew I could rely on you to sort it out !

Would you kindly put in an order for me for a fill up.  It is not urgent as I think I am between 20 – 30 reading so before the end of the month would  be convenient for me.

I do appreciate your help, it is so nice when one is able to deal with a friendly voice, don’t you think ? !!

Many thanks

L Hughes
Mold, Denbighshire
October 2013

Successful Transfer

Hi Frances,

Many thanks for all you have done so far, it has been a pleasure dealing with you.

I have attached the signed documents for your records.

I have talked to my neighbours and they will be contacting you shortly to talk through changing to your company.

Kindest regards

R Webb
Keswick, Cumbria
August 2013